NB: This is a guest article by Matt Weisberger, chief operating officer of Travel Spike.
The wrong industry is paying attention to Tingo, the recent side project from TripAdvisor which is gaining notoriety from the travel trade.
Tingo’s spin is turning what others have deemed a feature into a product. Offering refunds on booked hotel itineraries if the price drops.
Read full story at: http://www.tnooz.com/2012/05/03/news/how-tripadvisor-off-shoot-tingo-could-change-travel-and-retail-forever/