It was seven or eight years in the making, but Google’s ITA Software now has its Passenger Service System in production with an airline, albeit a relatively small one, regional carrier Cape Air.
ITA now supports reservations for all Cape Air’s channels, including call center, ticket offices and the websites of Cape Air and sister brand Nantucket Airlines.
ITA — or Google, that is — supports the airline’s reservations, inventory control system and departure control system, along with codesharing with American Airlines in the midwest of the US and United Airlines (formerly Continental Airlines) in the Caribbean and Micronesia.
Read full story at: http://www.tnooz.com/2012/03/01/news/google-now-providing-airline-reservations-system-to-regional-carrier-cape-air/
