Latest monthly report from Eezeer outlining the activity of airlines on Twitter around the world, with Southwest taking the accolade of most public tweets received by a carrier.
Southwest received double the number of tweets than third place Delta, with much of the activity being put down to a single incident during September.
The carrier achieved a lot of publicity over an unfortunate episode with one of its passengers, L-Word actress, Leisha Hailey.
Read full story at: http://www.tnooz.com/2011/10/12/news/how-airlines-use-twitter-september-2011-infographic/