On New Year’s Day, James Vaughn gave his travel agent a tough assignment: Book a 10-day trip to India. Departure date: Jan. 13.
It took David Rubin of DavidTravel in Corona Del Mar, Calif., just 48 hours to book flights and hotel rooms and hire tour guides. He even called the manager of a sold-out hotel and finagled a room out of him.
But the work didn’t end once Vaughn and his husband boarded their flight from Los Angeles to Delhi. When their flight from Delhi to Agra to see the Taj Mahal was canceled, Rubin came to the rescue. “They would have been on the phone for the next several hours trying to sort out what to do,” he said.
Instead, they went sightseeing while Rubin’s local contacts did the sorting. By the time the couple returned to their hotel, their bags had been packed and loaded into a car, and a driver whisked them off to Agra.
Read theu full story at: http://www.washingtonpost.com/lifestyle/travel/travelers-turn-back-to-travel-agents/2011/04/25/AFZcLM8F_story.html
