InterContinental is continuing its modestly pioneering use of the Apple iPad with an enhanced version of its concierge application to allow consultations with staff before a trip.
IHG was one of the first hotel chains to introduce an iPad app, following the device’s launch in 2010, but has stepped up its activity to coincide with the second incarnation of the iPad going on sale last weekend.
Customers due to stay at ten of the chain’s flagship hotels in ten countries around the world will be able to use the iPad’s FaceTime visual chat system to talk directly to hotel concierges.
Read the full story at: http://www.tnooz.com/2011/03/14/news/intercontinental-arms-concierges-with-ipad-2-for-face-to-face-chats/