Hotel review giant TripAdvisor launches a new service today in the US and UK allowing users to leave ratings for airlines featured on its flight search product.
Limited at this stage to ratings rather than full reviews, users logged in through Facebook or their own TripAdvisor account can leave a a score based on eight criteria for each airlines.
Aggregate reviews are then displayed when a user searches for a ticket on the TripAdvisor metasearch engine and clicks on the airline’s logo.
Ratings can be left for the following:
Value
Check-in experience
Punctuality
Baggage handling
Seat comfort In-flight service
In-flight amenities
Reasonableness of fees
Read the full story at:http://www.tnooz.com/2011/01/12/news/tripadvisor-launches-airline-user-rating-system/
