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The benefits of online travel agencies

01/12/2011| 9:25:34 AM| 中文

But before we dance a jig around the grave of these third-party web sites, let's all take a deep breath and remember what travel agents — whether online or "bricks and mortar" — are good for.

With the current brouhaha swirling around the scuffle between American Airlines and online travel agencies Orbitz and Expedia (in case you haven't heard, American has pulled its fares from Orbitz and Expedia has pulled American's fares from Expedia.com and Hotwire.com), I've seen a lot of blog post comments basically saying, "Who needs online travel agencies? What good are they? I always book directly with the airline's website anyway. Good riddance!"

But before we dance a jig around the grave of these third-party web sites, let's all take a deep breath and remember what travel agents — whether online or "bricks and mortar" — are good for.

Read the full story at: http://today.msnbc.msn.com/id/40964440/ns/travel-news/

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