Amenities and technology key hotel differentiators for business travelers
A new Deloitte survey found that the overall hotel experience is important to a majority of business travelers. Roughly two-thirds of respondents said they often work in their room and they also expect a lot more from a hotel than just a clean room and comfortable bed.
Business travelers are anticipating an increase in corporate travel for 2011—a welcomed boost in customer demand for the hospitality and travel sectors—according to a new survey from Deloitte.
By the end of 2011, 80 percent of business travelers surveyed predict they will take more or the same number of business trips than they did in 2010, with a similar number (79 percent) of respondents indicating that they will also spend more or the same. When asked how their 2010 travel levels would net out, the majority of these business travel survey respondents (71 percent) said they anticipated taking more or the same number of business trips. Only 29 percent of business travelers expected less travel in 2010.