Premier Inn has announced it will be introducing an innovative Twitter-based ‘virtual’ concierge service for its guests, shaking up the traditional hotel concierge.
To access Premier Inn’s weekend Twitter concierge service, guests must tweet @PremierInn concierge and simply ask for recommendations on anything from local activities for the kids, karaoke bars in the area, directions to the local theatre or even where to find an emergency dentist.
The weekend Twitter concierge service will initially run as a trial for one month on Friday evenings in October with a view to extending it if it is proved of value to guests.
Read the full story at: http://www.hotelmarketing.com/index.php/content/article/budget_hotel_group_launches_twitter_based_concierge_service/
