American Airlines details direct-connect plans, says user-pay model is urban myth
Contrary to assertions from the American Society of Travel Agents and the Business Travel Coalition, American Airlines says it has no intention of charging travel agents, corporations or global distribution systems to access its base fares or optional services.
American Airlines spokesman Stephen Schlachter characterizes such talk about a user-pay model as “urban myth.”
Cory Garner, American’s director of merchandising strategy, outlined plans for American Airlines Direct Connect, which would impact travel agencies and corporations globally.
The airline already distributes a small percentage of its transactions through its XML direct-connect with Farelogix.
Read the full story at http://www.tnooz.com/2010/04/20/news/american-airlines-details-direct-connect-plans-says-user-pay-model-is-urban-myth/