British Airways has unveiled new functionality for the mobile version of its website allowing customers to change their booking to another flight.
Until now users could check-in, search and book flights, check arrival and departure times via BA2go.com, the site most mobile browsers automatically direct to when visitors access the airline online.
But the airline, through its mobile partner Usablenet and just as details of industrial action was confirmed by disgruntled trade union members last week, has launched a new tool which will allow existing passengers to change their scheduled booking.
Read the full story at :http://www.tnooz.com/2010/03/16/news/with-remarkable-timing-british-airways-launches-flight-switch-tool-for-mobile-site/