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Online travel growth expected to slow substantially

02/05/2010| 9:09:25 AM| 中文

The number of U.S. customers booking trips online won't change much over the next few years, according to a Forrester Research report published this week.

The number of U.S. customers booking trips online won´t change much over the next few years, according to a Forrester Research report published this week.

The number of Americans booking online will increase just 3.5% between 2009 and 2014, according to the report. The lack of growth may force companies to automate more of their operations for greater efficiencies, Forrester said.

Read the full story at http://www.travelweekly.com/article3_ektid209426.aspx

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