Home > Home > Is online travel failing customers?

Is online travel failing customers?

09/29/2009| 10:13:18 AM| 中文

In August the New York Times ran a report entitled under a headline “the worst part of a trip may be booking it on the web.”

This followed a Forrester Report which highlighted increasing consumer frustration and in which the analyst commented: “travel companies expect the consumer to behave like a travel agent.”

See the full story at www.travelmole.com/stories/1138641.php
TAGS: online travel
©2016 广州力矩资讯科技有限公司 粤ICP备06070077号-2
Tell us more about yourself!