30 March 2009, LONDON - Top travel websites including EasyJet and Lastminute.com are failing to meet customer expectations, according to a study by Global Reviews.
The research shows that only Expedia managed to live up to consumers´ expectations in delivering a website in tune with their needs.
See the full story at www.revolutionmagazine.com/News/MostDiscussed/894132/Travel-sites-fail-meet-consumer-expectation/