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Online travelers want greater access to self-service for add-ons

03/27/2009| 1:53:49 PM| 中文

March 26, 2009: New research reveals a clear connection between self-service and traveler preference.

March 26, 2009: New research reveals a clear connection between self-service and traveler preference, with 82 percent of respondents indicating they are more likely to choose a travel company that allows them to interact easily via kiosk, online and mobile self-service channels.

See the full story at http://www.hotelmarketing.com/index.php/content/article/online_travelers_want_greater_access_to_self_service_for_add_ons/
TAGS: self-service
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