Published: 06 Feb 2009: Amadeus and Carlson Hotels have implemented a direct connect for an enhanced booking process.
The implementation has been done for Carlson´s five hotel brands. The deal will result in addition of more than 1,000 properties added to Amadeus´ system.
The connection, based on the OpenTravel Alliance´s XML standards, uses the most advanced, open technology. The new connection will enable Amadeus and Carlson to implement new features and enhancements quickly.
"Having a direct connection will enable us to add content on a timelier basis and provide functionality that travel agents seek to enable an easier selling process," said Christine Brosnahan, vice president of distribution & reservation services for Carlson Hotels Worldwide.
"Our commitment to travel agents is evident with our newly enhanced and patented look-to-book travel agency loyalty program which enables agents to earn points for every booking they make within the global distribution systems," added Brosnahan.
"In addition we have recently implemented a centrally funded commission payment process that will ensure our travel agency partners are paid commissions in full in a timely basis."
