Published: 17 Dec 2008: Travelocity has launched FlightStats, a tool which will place on-time flight statistics directly into the booking path to help travelers make a more informed booking decision.
The FlightStats display gives travelers a thermometer-like visual showing the percentage that a flight is on time. Travelers then can click on the percentage to get more details.
The on-time data is multi-sourced, real-time, historical data for every flight displayed. According to Travelocity, access to this unique information can help travelers minimise the risk of severe delays or missed connections, and empower them to make the best decision for their trip.
"Around the busier travel times of the year, we hear from some frustrated customers who have significantly delayed flights or who missed their connecting flight," said Ginny Mahl, vice president of sales and customer care. "Placing FlightStats directly into the booking path empowers travelers by giving them a better idea of whether their flight will be on time, and helping them book connections that are more likely to be successful. Having access to this information is going to lift a lot of frustration off our customers´´ shoulders."
This tool is available through an agreement with Conducive Technology Corp. and its FlightStats platform (www.flightstats.com).
Data from the Bureau of Transportation Statistics shows that December has been the worst month for travel delays every year over the last six years. Last December, nearly a third (32 percent) of all flights were delayed. Furthermore, January and February of 2008 saw nearly one in four flights being delayed.
