Agents benefit from using Travelport’s ASK Galileo
Thursday, 20 March 2008：Travelport GDS, one of the world’s leading providers of global distribution systems (GDS), has launched its ASK Galileo Incentive campaign which offers Galileo-connected travel agents in Asia Pacific the chance to win five spectacular hotel packages sponsored by WORLDHOTELS.
ASK Galileo is an online, self-help service available free of charge to Galileo-connected agents and is currently accessed by more than 12,000 agents across the globe. Available in several languages and seventeen countries, Ask Galileo’s content has doubled since the service was launched.
The ASK Galileo promotional campaign was successfully rolled out in Europe last year and resulted in an increase of 26% in users and a massive 45% in site usage during the promotional period. This growth has continued since the completion of the incentive.
Mr Jamie Paterson, a spokesperson from Travelport GDS commented,”the purpose of the ASK Galileo Incentive campaign is to increase the agent’s awareness of its benefits such as instant responses to frequently asked questions. The tool also allows our Service Centre to focus on customers who may have a more intricate query and require one on one consulting or assistance.”
The campaign runs for eight weeks, finishing on 28 April with shopping vouchers and five mini hotel breaks at selected WORLDHOTELS offered as prizes. The competition is open to Galileo subscribers in Australia, New Zealand, Hong Kong, Singapore, Malaysia, Philippines and India. Full details of the competition can be found at www.ask-galileo.com . For more information about the new self-help portal, please visit ASK Galileo at www.ask-galileo.com.