New travel technology platform for American Express' travel agency network
Published: 13 Feb 2008: American Express Consumer Travel Network and Revelex Corporation have signed an agreement to jointly develop a new travel technology platform for American Express' travel agency network.
Revelex will work with American Express to develop a new, integrated consumer travel desktop, allowing American Express travel agents to book air, car, hotel and cruise travel in one application.
The technology will allow American Express´ travel agents to book travel faster and more efficiently across all servicing channels - call centers, travel service offices, work-at-home agents - helping to increase agent productivity, reporting, and enhancing the user experience.
American Express will pilot the technology platform in mid-2008 and plans to begin a travel agent roll out in early 2009.