Improvements in hotel technology have been enabling properties to think less about the behind the scenes processes and concentrate more on guests.
Two years ago about a quarter of US hotels were using pen and paper to manage their properties but, fast forward to 2017 and they are looking increasingly to cloud-based systems to improve processes.
NB: This is research from purchasing advice company Software Advice.
In its latest report, the company says 96% of hotel software buyers are now looking for a cloud-based system because it means lower investment costs and more flexibility, especially for independent hotels.
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